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AirFish Privacy Policy

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Effective Date: 11 September 2025

 

AirFish Pty Ltd (“AirFish”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the AirFish platform, website, and mobile application (“Platform”).

 

By using AirFish, you agree to this Privacy Policy.

 

1. Information We Collect

We may collect the following information when you use the Platform:

  • Account Information - Name, email, phone number, profile details, and password.

  • Location Data – Approximate or precise location when you search, post or join trips.

  • Payment Information – Processed securely via third-party providers. AirFish does not store full payment card details.

  • User-Generated Content (UCG) – Listings, photos, trip descriptions and user biographies.

  • Usage Data – Device type, IP address, browser/app activity, and log data.

  • Marketing Preferences – Opt-in or opt-out choices regarding communications.

 

2. How We Use Your Information

We may use your personal information to:

  • Provide, operate, and improve the Platform.

  • Match Users with relevant Trips and Skippers.

  • Process payments and contributions.

  • Communicate with you about trips, updates, and support.

  • Send marketing communications and offers (you may opt out at any time).

  • Ensure safety, enforce rules, and prevent fraud or misuse.

  • Comply with legal obligations.

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3. Sharing of Information

We may share your information:

  • With Other Users – Limited profile and trip details necessary to arrange and participate in Trips.

  • With Service Providers – Payment processors, cloud storage, analytics, and support tools.

  • With Advertisers & Partners – De-identified or aggregated data to deliver relevant advertising.

  • For Legal Reasons – If required by law, regulation, or to protect AirFish, our Users, or the public.

  • With Third Parties (Data Insights & Analytics) – AirFish may sell, license, or otherwise provide aggregated and/or de-identified user information to third parties, including advertisers and industry partners, for research, analytics, and commercial purposes. This information will not directly identify individual users.

 

4. Data Storage & Security

  • Data is stored on secure servers located in Australia or overseas with trusted providers.

  • We take reasonable steps to protect data, but no system is completely secure. Users participate at their own risk.

 

5. Data Retention

  • We keep your personal information only as long as necessary to provide the Platform and meet legal obligations.

  • You may request deletion of your account and associated data, subject to our legal and business retention requirements.

 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Withdraw consent for marketing communications.

  • Request deletion of your data (subject to law).

 

Requests can be made by contacting us at admin@airfish.com.au

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7. Cookies & Tracking

We use cookies and similar technologies to improve user experience, measure traffic, and deliver relevant advertising. You can disable cookies in your browser, but some features may not work properly.

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8. Children

AirFish is not intended for users under the age of 18. We do not knowingly collect data from minors without parental consent.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised “Effective Date”. Continued use of the Platform means you accept the updated policy.

 

10. Contact Us

For privacy questions, concerns, or requests, please contact:

 

AirFish Pty Ltd

Email: admin@airfish.com.au

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